Privacy Policy
Last updated: 2026-04-07
1. Who we are
Kuantic is a financial intelligence platform built for Romanian accountants and accounting firms. This policy explains what personal data we collect when you use the service, why we collect it, who we share it with, and what rights you have over it.
The data controller for the purposes of the EU General Data Protection Regulation (GDPR) and Romanian Law 190/2018 is Deepsense Technology S.R.L., registered in Romania at [REGISTERED ADDRESS], fiscal code [CUI]. You can contact us about any privacy matter at privacy@kuantic.ro.
2. What data we collect
Account data: name, email address, hashed password, organisation name, role.
Customer data you upload: the financial records you enter or import about your own accounting clients — transactions, invoices, partners, fiscal codes, account balances, and any attachments. This data may include personal data of natural persons (sole traders, individual creditors, employees mentioned in descriptions). You are the data controller for this data; we are your data processor.
Technical data: IP address, browser and device information, access logs, error reports.
What we do NOT collect: we do not use third-party advertising trackers, we do not sell or share data for marketing, and we do not use cookies for anything other than keeping you signed in.
3. Why we use it
- To provide the service you signed up for (contract).
- To secure your account, prevent fraud and abuse (legitimate interest).
- To comply with our own legal obligations (accounting, tax, responding to lawful requests).
- To send service-related communications (account, security, billing). We do not send marketing email without your explicit consent.
4. Subprocessors
We rely on a small number of trusted infrastructure providers. Each one is bound by a written data-processing agreement and is selected for its compliance posture.
- Hosting and database: Railway (US/EU regions); Cloudflare R2 (EU) for backups and large file storage.
- Authentication & email: Resend or equivalent transactional email provider.
- Error monitoring: Sentry (EU region where available).
A current list of subprocessors will be maintained at kuantic.ro/subprocessors once published. You will be notified at least 30 days in advance of any new subprocessor.
5. International transfers
We aim to keep all production data inside the European Union. Where a subprocessor is based outside the EEA, transfers are protected by the European Commission's Standard Contractual Clauses and additional safeguards as required by Schrems II.
6. How long we keep it
Account data is kept while your account is active and for 90 days after deletion, after which it is permanently erased. Backups containing the deleted data are rotated out within 12 months.
Customer data you upload is kept for as long as you are an active customer. On termination you can request export or deletion at any time.
Access logs are kept for 90 days, then deleted.
7. Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data erased (subject to our legal record-keeping obligations).
- Restrict or object to certain processing.
- Receive your data in a portable, machine-readable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Romanian Data Protection Authority (ANSPDCP), Bd. G-ral. Gheorghe Magheru 28-30, București.
To exercise any of these rights, email privacy@kuantic.ro. We respond within 30 days.
8. Security
Passwords are hashed with industry-standard algorithms. All traffic uses HTTPS. Database backups are encrypted. Access to production is restricted and logged. Despite these measures, no service can guarantee absolute security; we will notify affected users and the relevant authority within 72 hours of becoming aware of a personal data breach as required by GDPR.
9. Children
The service is not intended for use by anyone under 16. We do not knowingly collect data about children.
10. Changes to this policy
When we make material changes we will notify active customers by email at least 30 days before they take effect. Minor edits will be shown by an updated “Last updated” date at the top of this page.